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Important Notice

Nov 2, 2018

Important Notice for CITIZEN watch ”Eco-Drive One(Model Code:AR5044-03E)” customers.

Dear Customer

This is an important notice for the customers of CITIZEN “Eco-Drive One(Model Code:AR5044-03E)”.
We have recently come to identify there is a possibility that some of the CITIZEN “Eco-Drive One(Model Code:AR5044-03E)” watches released in September 2018 had a faulty condition in the push buttons of the buckle.
The fixation of the push buttons is unstable, so that they may come off during use.

For customers who have experienced such case, we sincerely ask you to contact the CITIZEN service center.
We apologize for the inconvenience this has caused to some of our customers.
We appreciate your continuous support.

Thank you.

Applicable product and case number

Case Number

The Relevant Parts

How to check the case number

Please refer to the diagram on the left to find the CASE NUMBER of your watch engraved on the caseback of your watch.


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