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How to remove your account of the CITIZEN CONNECTED app

When the app’s version is 5.x

  1. Start up the “CITIZEN CONNECTED” app.
    • If you have not signed up, sign up.
  1. Tap the menu icon on the top left of the home screen of the app.
  2. The side menu is opened.

  1. Tap [About].
  2. The [ABOUT] screen is opened.

  1. Tap [DELETE ACCOUNT].
  2. The [DELETE ACCOUNT] screen is displayed.

  1. Tap [DELETE ACCOUNT].
  2. The confirmation dialog appears.

  1. Tap [DELETE].
  2. Your account of the app is completely removed.

    • An email is sent to the address linked with your account.

When the app’s version is 1.x

  1. Start up the “CITIZEN CONNECTED” app.
    • If you have not signed up, sign up.
  2. Tap [Help] on the [Profile] screen of the app.
  3. Delete your account following the messages on the screen.