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Q. |
Can I transfer log data of a personal computer into the watch? |
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A. |
No, you cannot. |
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Q. |
Can I use a USB hub? |
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A. |
Yes, you can use most of them but some types of USB hub may not be
used. |
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Q. |
Something wrong with USB communication system. What happened? |
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A. |
Please check the following matters. |
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=> Isn't watch in Low power mode? |
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Take out the watch from the communication unit then press A and D button simultaneously for more than 2 seconds. After the watch is switched to standard mode, attach the watch to the communication unit. |
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=> Is the USB cable connected to PC and the communication unit? |
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Connect the USB cable correctly. |
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=> Is a USB driver installed? |
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If not, install PgmUSB Device. |
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=> Does PgmUSB Device have the "x" mark under Control panel
- System - Device manager? |
> |
If the "x" mark is checked, delete PgmUSB Device, then install
it again. |
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=> Does your PC have OHCI (Open Host Controller Interface) type? |
> |
With OHCI type USB controller, some communication errors occur because
of the combination problem. In this case, use a USB controller of UHCI
(Universal Host Controller Interface) type or infrared communication. (You
can check the type of the controller with the System Property.) |
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If you cannot solve your problem even after reading above answers,
please consult CITIZEN SERVICE CENTER. |
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Q. |
I cannot load log data from the watch to PC. |
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A. |
The possible causes are as follows. |
=> There is no log data in your watch. |
=> The USB cable is not connected (when USB is used). |
=> The watch is not attached to the communication unit correctly. |
=> The interface setting of AG2001 is not correct.
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Q. |
I cannot load log data from the watch to PC(through USB). |
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A. |
The possible cause is as follows. |
=> A USB driver is not installed. |
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Install a USB driver. |
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Q. |
I cannot load log data from the watch to PC. (with Infrared communication) |
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A. |
The possible causes are as follows. |
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=> An Infrared communication driver is not installed in your PC.An Infrared
communication driver is not installed in your PC. |
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Install an Infrared communication driver. |
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=> Your PC does not have an Infrared transmitter/receiver. |
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Please use USB communication. |
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=> The watch is not directed right to the Infrared transmitter/receiver
of your PC. |
> |
The maximum communication distance between the transmitter and receiver
is 15cm and the effective transmission angle is +/-15 degrees. |
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=> The watch moves away from the Infrared transmitter/receiver during
communication. |
> |
The maximum communication distance between the transmitter and receiver
is 15cm and the effective transmission angle is +/-15 degrees. Observe
this range. |
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=> The watch is not in the Infrared communication mode. |
> |
Press and hold the D button for at least 2 seconds in any mode, and
the watch is set in the infrared communication mode. Then, push the C button
to select "toPC". |