It may be because the time set on the watch is incorrect or the reference position of the hands on the watch is incorrect.
Try to receive satellite signals manually to adjust the time.
Check the leap second setting on the watch if the time is still incorrect even after the manual signal reception.
Check the reference position of the hands on the watch if the leap second setting is correct.

The method of manual signal reception, leap second setting and checking the reference position of the hands are different depending on models.
Refer to the instruction manual of the watch to make changes.
・For some models, you can also use the abbreviated instruction.

Instruction manual

http://www.citizenwatch-global.com/support/guide/manual.html