Troubleshooting


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Figure

Cal. No. H29*: Menu

H29*

Movement of a hand seems strange

Before starting troubleshooting

Check movement of the second hand.

  1. Push the crown in to position 0.
  2. Check movement of the second hand.

    3. !

    When the second hand is moving once every two seconds, power reserve is nearly empty.
    Charge immediately.

Charge the watch previously if required.

The indication of the time is incorrect.

Possible cause and condition

1.Time zone is set to any other area than that which you want to indicate time of on the watch.
2. Summer time setting is incorrect, not fit for actual implementation status of summer time in your place.
3. The watch has not received time signals successfully owing to its environmental conditions.
4. Reference position is incorrect.

Check the causes and conditions above one by one to resolve the problem.

!

When you want to retry the checking from the first point during checking, reload this page and start again.

1. Checking the time zone setting

Here, it is set as the goal to indicate Japan time in Japan, for example.

!

When you indicate time in another place, set the time difference of the place.

  1. Pull the crown out to position 1.

    2. The second hand indicates the current time zone setting.

  2. Check whether the second hand points the 22-second position.

    3. !

    Push the crown in to position 0 to finish the procedure when it points the correct position.

  3. Rotate the crown to make the second hand point the 22-second position.

    4. Time indication is changed as you select a different time zone from the current one.

  4. Push the crown in to position 0 to finish the procedure.

    5. The watch returns to normal indication.

The indication of the time became correct.

Thank you for your answer!



2. Checking the summer time setting

Here, it is set as the goal to indicate Japan time in Japan, for example.

!

When you indicate time in another place, adjust summer time setting fit for actual summer time implementation status of the place.

  1. Pull the crown out to position 2.

    2. The second hand indicates the current summer time setting.

    Indication of the second handTime currently indicated
    SMT ON
    		Summer time
    SMT OFF
    		Standard time

    When the second hand points “SMT OFF”, push the crown in to position 0 to finish the procedure.

  2. Rotate the crown counterclockwise to switch the summer time setting to “SMT OFF”.
  3. Push the crown in to position 0 to finish the procedure.

    4. The watch returns to normal indication.

The indication of the time became correct.

Thank you for your answer!



3. Checking signal reception status

Checking the previous signal reception result at first.

  1. Push the crown in to position 0.
  2. Press and release the button.

    3. The second hand indicates the result of the last signal reception.

    Indication of the second handMeaning
    OK Reception was successful.
    NO Reception failed.

    !

    Press the button again to return to normal indication.
    The hand returns to normal indication automatically in 10 seconds without pressing the button.


If the previous signal reception failed, your signal reception environment must be improved.

When receiving time signals, check the direction of the target signal station, remove the watch and place it on a stable surface where it can receive the signal better, such as next to a window.

  • When wire glass is used for the window, open it or change the reception place.
  • The reception antenna is located at the 8:00 position of the watch.
    Place the watch with the 8:00 position facing toward the station.
  • Do not move the watch during time signal reception.
  1. Push the crown in to position 0.
  2. Press and hold the button for 2 seconds or more.

    3. The second hand indicates the result of the last signal reception.
    After that, the second hand points to “RX” and signal reception starts.

  3. Put the watch in the place with good conditions for time signal reception.

    4. !

    Do not move the watch as far as possible while the second hand points “RX”.


    The watch returns to normal indication after the reception finished.

The indication of the time became correct.

Thank you for your answer!



4. Checking and correcting the reference position

Check the current reference position of the hands of the watch and correct it if needed.

  1. Pull the crown out to position 1.
  2. Press and hold the button for 5 seconds or more.

    3. The hands and indication move to their current reference position.

    !

    Release the button as the hands start to move.

    !

    Proceed to the next step when the hands and indication stop.

  3. Check and correct the reference positions of them referring to the illustration.

    4. Correct reference positions

    Hour, minute and second hands: 0 hour 00 minute 0 second

    Pictorial indication (Sun and Moon): the moon is at straightly above.

    CorrectNo adjustment is required.
    Push the crown in to position 0 to finish the procedure.
    Wrong Click here to proceed below.
  4. Pull the crown out to position 2.

    5. The hour hand and the pictorial indication (Sun and Moon) move slightly.

  5. Rotate the crown to adjust the hour hand and the pictorial indication (Sun and Moon) to the correct reference position.

    6. !

    The hour hand and the pictorial indication (Sun and Moon) move synchronously.

  6. Push the crown in to position 0 to finish the procedure.

    7. The watch returns to normal indication.

The indication of the time became correct.

Thank you for your answer!


If the watch still has the problem, it may have some malfunction.

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