Cal. No. W510
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Pairing (registration)
Cannot execute pairing.
Below may be possible causes. Try the following remedies in sequence.
| Cause | Remedies |
|---|---|
| Power reserve is not enough. (The second hand moves every two-second.) | Charge the watch. |
| The crown is not in position 0. | Push the crown in to position 0. |
| The flight mode of the watch is activated. | Deactivate the flight mode. |
| Bluetooth on your smartphone is turned off. | Turn on Bluetooth on your smartphone. |
| Bluetooth sharing on your smartphone is turned off. | Turn on Bluetooth sharing on your smartphone. |
| The GPS function of your smartphone (Android) is turned off. | Turn on the GPS function on your smartphone. |
| The OS of your smartphone and/or the dedicated app “CITIZEN Eco-Drive W510 (former name: CITIZEN Eco-Drive Riiiver)” are not up to date. | Update the OS of your smartphone and/or the dedicated app. |
If you cannot execute pairing even after trying things above, remove the pairing information (Eco-Drive Riiiver) of the Bluetooth setting on your smartphone and try pairing again.
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Ask their manufacturers or developers for further information on operation of smartphones and their OS and installation of apps.